Navigating interview questions: what you need to know as a small business owner

“Such a lovely and unusual name! Where are you from?”

This seemingly harmless question is often asked during interviews, and it could potentially land you or your organisation in trouble with the Workplace Relations Commission (WRC).

Have you ever posed this question, whether in an in-person, video, or phone interview? Perhaps you were genuinely curious, aiming to build rapport, or simply reminiscing about someone with a similar name. While your intentions may be well-meaning, such questions can have serious implications.

The risks of harmless questions

It might seem like a harmless inquiry, but recent events in Dublin underscore the risks associated with such questions. In a WRC hearing, a woman was awarded €1,500 in compensation after being asked about her nationality during an interview. She did not secure the job and believed the question reflected discrimination based on her race and religion. This case highlights how well-intentioned questions can lead to serious repercussions, including discrimination claims.

For more details on this case, you can read the article here: RTÉ News.

Are your interview practices compliant?

Do you and your hiring managers know which questions are appropriate during interviews? Are you aware of the legal parameters and the do's and don'ts of interview questions? Consider whether your job postings adhere to non-discriminatory practices. For instance, questions like "Do you drive to work?" or phrases such as "must have excellent verbal and communication skills" could be scrutinised for potential discrimination.

How we can assist

Our experienced HR Consultants are here to guide you through these complexities. With our expertise, we offer tailored solutions to help mitigate risks, reduce liabilities, and enhance your HR practices. We provide engaging training workshops featuring real-life examples and simulations to ensure your team is well-informed and compliant.

Do not let well-meaning questions jeopardise your organisation. Reach out to us to learn how we can help you create a compliant and efficient HR strategy. Schedule your free consultation now and safeguard your business while fostering a thriving workplace.